Terms of service

Last Updated: February 8, 2026

OVERVIEW
This website is operated by EVOLT d.o.o., a company registered in Slovenia, with its registered office at Ob sotočju 4, 1000 Ljubljana, and VAT ID: SI86050494. Throughout the site, the terms “we”, “us”, and “our” refer to EVOLT d.o.o. We offer this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink (specifically our Return Policy and Shipping Policy). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. We specifically reserve the right to terminate Service and cancel orders for customers who engage in abusive, threatening, or unreasonable behavior towards our support staff.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange strictly according to our Return & Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
Anti-Fraud & Dispute Clause: We reserve the right to cancel orders from customers with a history of fraudulent claims, excessive returns, or open payment disputes/chargebacks. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

SECTION 7 - DELIVERY TIMEFRAMES, HANDLING, AND RISK OF LOSS
By placing an order, you explicitly acknowledge and agree to our Shipping Policy. You understand that "Delivery Time" consists of two distinct periods:
1. Handling Time: The time to process and pack the order (1-3 business days); and
2. Transit Time: The time taken by the carrier (GLS/DPD/DHL/FedEx/UPS) to deliver the goods.
Any delivery estimates provided on the site refer strictly to Transit Time. We are not liable for delays caused by the carrier.
Transfer of Risk: In accordance with EU regulations, the risk of loss or damage to the goods passes to you when you (or a third party indicated by you) acquire physical possession of the goods.

SECTION 8 - RIGHT OF WITHDRAWAL, REFUSALS, AND RETURNS
Your right to withdraw from the contract (return products) is governed by the EU Consumer Rights Directive (2011/83/EU) and our Return Policy.
Key Conditions you agree to:

  • Return Costs: You bear the direct cost of returning the goods. If we provide a return label, or if you refuse delivery, the cost (capped at €20-€160 depending on weight) will be deducted from your refund.
  • Refusal of Delivery: Refusing to accept a package is not a standard return method. If you refuse a package, we reserve the right to deduct the return shipping costs charged to us by the carrier from your refund.
  • Right of Retention: We will withhold the refund until we have received the goods back and inspected them. We do not refund based solely on tracking status.

SECTION 9 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind.

SECTION 10 - THIRD-PARTY LINKS
Certain content, products, and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 11 - USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you send specific submissions or creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

SECTION 12 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 14 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or local regulations, rules, or laws; (d) to infringe upon our intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) to interfere with or circumvent the security features of the Service.
Abusive Conduct: We have a zero-tolerance policy for abusive behavior. The use of threats, intimidation, or harassment against our customer service team will result in immediate termination of services and potential blocking of your account.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
In no case shall EVOLT d.o.o., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service. Our liability shall be limited to the maximum extent permitted by applicable Slovenian and EU law.

SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless EVOLT d.o.o. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 17 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 18 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

SECTION 19 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site (including the Return Policy and Shipping Policy) constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals.

SECTION 20 - GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Slovenia.
Any disputes arising out of or regarding these Terms shall be subject to the exclusive jurisdiction of the competent courts in Ljubljana, Slovenia. By using this site, you waive any objection to such jurisdiction or venue.

SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@evolt.eu.

  • Legal Company Name: EVOLT d.o.o.
  • Registered Address: Ob sotočju 4, 1000 Ljubljana, Slovenia
  • Returns/Repair Address: Tržaška cesta 222, 1000 Ljubljana, Slovenia
  • Phone: +386 30 771 787
  • Email: info@evolt.eu
  • VAT ID: SI86050494